Insurance Claims
We Handle the Paperwork. You Keep the Payout.
Storm damage shouldn't mean a battle with your insurance company. Roofmark manages your entire claim — documentation, adjuster meetings, supplements, and installation. Serving DFW since 2010.
Your Advocate
Don't Navigate Your Claim Alone
Insurance adjusters are paid to protect the carrier's interests. Having an experienced roofing contractor in your corner — one who knows exactly what storm damage looks like and how to document it — makes a significant difference in your settlement.
Roofmark has handled hundreds of insurance claims across the DFW metroplex. We know which line items adjusters miss, when to push back on an underpaid scope, and how to file supplements that get approved.
You file the claim. We do everything else.
Claims Experience
We've worked hundreds of insurance claims across DFW. We know how adjusters think and what documentation gets claims approved.
No Out-of-Pocket Surprises
We work within your approved claim amount. You pay your deductible — that's it. No hidden fees, no scope creep.
Fully Insured Contractor
Your carrier requires a licensed, insured contractor. We carry comprehensive liability and workers' comp on every project.
Fast Turnaround
We prioritize storm-damage claims. From inspection to installation, we move quickly so your property isn't exposed longer than necessary.
What We Handle
End-to-End Claims Support
From the first inspection to the final warranty document, we manage every step of the insurance claim process for you.
Damage Documentation
We perform a thorough inspection and document every point of damage with photos, measurements, and written descriptions — the same evidence your adjuster needs to approve the claim.
Scope of Loss Preparation
We prepare a detailed scope of loss that matches how insurance adjusters evaluate roof damage. Clear, professional documentation gets claims approved faster.
Adjuster Meetings
We're on-site with your adjuster — walking the roof, pointing out every damaged area, and making sure nothing gets missed or undervalued in the assessment.
Supplement Filing
Initial estimates are often incomplete. We identify missing line items, request supplements from your carrier, and negotiate until the scope accurately reflects what's needed.
Full Replacement Execution
Once the claim is approved, our crew executes the repair or replacement. We handle scheduling, materials, and installation — you don't need to find a separate contractor.
Final Documentation
We provide completion photos, receipts, and warranty documentation to close the claim properly — protecting you from future disputes with your carrier.
What's Covered
You May Have More Coverage Than You Think
Most homeowners policies cover these common DFW roof damage scenarios. If your roof experienced any of these, a free inspection is worth your time.
- Hail impacts — dented metal, cracked shingles, granule loss
- Wind damage — lifted, torn, or missing shingles
- Fallen tree or branch impact
- Lightning strike damage
- Wind-driven rain infiltration
- Ice dam damage (less common in DFW but it happens)
- Structural damage from a weather event
- Damage caused by tornado or severe thunderstorm
Our Process
From Inspection to Approved Claim
We've refined this process across hundreds of DFW claims — it's designed to get you a fair settlement with as little hassle as possible.
Free Inspection
We inspect your roof after a storm or weather event and document all damage at no charge — even if you're not sure a claim is warranted.
File Your Claim
We advise you on how to file with your carrier and provide the documentation they need. You make the call; we support the process.
Adjuster Meeting
We meet your insurance adjuster on-site, walk the roof together, and make sure every damaged area is included in the scope.
Repair or Replacement
Once approved, we complete the work promptly — handling all materials, scheduling, and final documentation for the carrier.
FAQ
Common Questions
Questions about your specific claim? Call us — we'll walk through it with you.
Does my insurance cover roof replacement after a hailstorm?
Most standard homeowners policies cover roof damage caused by hail, wind, and other sudden weather events. Coverage depends on your policy type (ACV vs RCV) and deductible. We'll help you understand what you're entitled to before you file.
What's the difference between ACV and RCV policies?
ACV (Actual Cash Value) pays the depreciated value of your roof. RCV (Replacement Cost Value) pays what it costs to replace the roof with like materials today. RCV policies almost always result in a higher payout. We can explain how each affects your specific situation.
Can Roofmark file the claim for me?
We can help you prepare documentation and advise on the process, but the policyholder is required to file the claim directly with their carrier. We make it as easy as possible — we just can't sign on your behalf.
What if the adjuster's estimate is too low?
We file supplements on your behalf. Adjusters miss line items all the time — code upgrades, additional materials, labor complexity. We identify the gaps and negotiate with the carrier until the scope is accurate.
How long does the insurance claim process take?
From inspection to check, most straightforward residential claims take 2–6 weeks. Complex claims or disputes with the carrier can take longer. We keep you updated throughout so there are no surprises.
Do I have to use Roofmark if I file a claim?
No — you're free to choose any licensed, insured contractor. But using us means you have an experienced advocate in your corner from the first inspection through final documentation.
Get Your Free Estimate Today
Find out how much your new roof will cost in under 60 seconds. No obligation, no pressure.